Privacy Policy
ASTERS HAIR AND BEAUTY PRIVACY AND
CONFIDENTIALITY POLICY
We respect your privacy and want to protect
your personal information. To learn more, please read this Privacy Policy. This
Privacy Policy (together with Terms & Conditions
and any other documents referred to on it) explains how we collect, use and
(under certain conditions) disclose your personal information. This Privacy
Policy also explains the steps we have taken to secure your personal
information. Finally, this Privacy Policy explains your options regarding the
collection, use and disclosure of your personal information. By visiting the
Site directly or through another site, you accept and consent to the practices
described in this Privacy Policy.
Data protection is a matter of trust and
your privacy is important to us. We shall therefore only use your name and
other information which relates to you in the manner set out in this Privacy
Policy. We will only collect information where it is necessary for us to do so
and we will only collect information if it is relevant to our dealings with
you. We will only keep your information either for as long as we are required
to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without
having to provide personal details. During your visit to the Site you remain
anonymous and at no time can we identify you unless you have an account on the
Site and log on with your user name and password.
DATA
WE MAY COLLECT FROM YOU
We may collect various pieces of
information if you seek to place an order for a product with us on the Site,
including:
Information
you give us.
You may give us information about you by
filling in forms on our astershairandbeauty.com (our site) or by corresponding
with us by phone, e-mail or otherwise. This includes information you provide
when you register to use our site, subscribe to our service, search for a
product, place an order on our site, participate in discussion boards or other
social media functions on our site, enter a competition, promotion or survey,
and when you report a problem with our site. The information you give us may
include your name, address, e-mail address and phone number, financial and
credit card information and personal descriptions.
Information
we collect about you.
With regard to each of your visits to our
site we may automatically collect the following information:
Technical information, including the
Internet protocol (IP) address used to connect your computer to the Internet,
your login information, browser type and version, time zone setting, browser
plug-in types and versions, operating system and platform.
Information about your visit, including the
full Uniform Resource Locators (URL) clickstream to, through and from our site
(including date and time); products you viewed or searched for; page response
times, download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used to
browse away from the page and any phone number used to call our customer
service number.
USES
MADE OF THE INFORMATION
We will use the information you provide to
enable us to process your orders and to provide you with the products, services
and information offered through our website and which you request. Furthermore, we
will use the information you provide to administer your account with us; verify
and carry out financial transactions in relation to payments you make online;
audit the downloading of data from our website; improve the layout and/or
content of the pages of our website and customize them for users; identify
visitors on our website; carry out research on our users' demographics; send
you information we think you may find useful or which you have requested from
us, including information about our products and services, provided you have
indicated that you have not objected to being contacted for these purposes.
Subject to obtaining your consent we may contact you by email with details of
other products and services. If you prefer not to receive any marketing
communications from us, you can opt out at any time.
We may pass your name and address on to a
third party in order to make delivery of the product to you (for example to our
courier or supplier).
OTHER
USES OF YOUR PERSONAL INFORMATION
We may use your personal information for
opinion and market research. Your details are anonymous and will only be used
for statistical purposes. You can choose to opt out of this at any time. Any
answers to surveys or opinion polls we may ask you to complete will not be
forwarded on to third parties. Disclosing your email address is only necessary
if you would like to take part in competitions. We save the answers to our
surveys separately from your email address.
We may also send you other information
about us, the Site, our products, sales promotions, our newsletters if you subscribe
to our newsletter on our site. If you would prefer not to receive any of this
additional information as detailed in this paragraph (or any part of it) please
'unsubscribe' from the newsletter.
We may further make use of anonymous data
about users of the Site generally for various purposes, including ascertaining
the general location of the users and usage of certain aspects of the Site or a
link contained in an email to those registered to receive them, and supplying
that anonymous data to third parties such as publishers. However, you are not
capable of being identified by that anonymous data.
OUR
DISCLOSURE OF YOUR INFORMATION
We may disclose personal information to
respond to legal requirements, enforce our policies, respond to claims that a
listing or other content violates the rights of others, or protect anyone’s
rights, property or safety. Such information will be disclosed in accordance
with applicable laws and regulations. We may also share your personal
information with:
1.
Third parties to provide joint
content and services (like registration, transactions and customer support), to
help detect and prevent potentially illegal acts and violations of our
policies, and to guide decisions about their products, services and
communications. These third parties will use this information to send you
marketing communications only if you’ve requested their services.
2.
Service providers under contract
who help with our business operations (such as fraud investigations, bill
collection, affiliate and rewards programs and customer support).
3.
Law enforcement agencies, other
governmental agencies or third parties in response to a request for information
relating to a criminal investigation, alleged illegal activity or any other
activity that may expose us, you or any other user of Asters Hair & Beauty
to legal liability. The personal information we disclose may include your User
ID and User ID history, name, city, county, telephone number, email address,
fraud complaints and bidding and listing history or anything else that we deem
relevant.
4.
Other agencies in connection
with an investigation of fraud, intellectual property infringement, piracy, or
other unlawful activity, as we in our sole discretion believe necessary or
appropriate, either under confidentiality agreement or as required by law. In
such circumstances, we may disclose name, street address, city, state, postal
code, country, phone number, email address and company name.
5.
Other business entities, should
we plan to merge with or be acquired by that business entity. (Should such a
combination occur, we would require that the new combined entity follow this
privacy policy with respect to your personal information. If your personal
information is to be used contrary to this policy, you will receive prior
notice.
COMPETITIONS
For any competition we use the data to
notify winners and advertise our offers. You can find more details where
applicable in our participation terms for the respective competition.
THIRD
PARTIES AND LINKS
We may pass your details to our agents and
subcontractors to help us with any of our uses of your data set out in our
Privacy Policy. For example, we may use third parties to assist us with
delivering products to you, to help us to collect payments from you, to analyze
data and to provide us with marketing or customer service assistance. We may
exchange information with third parties for the purposes of fraud protection and
credit risk reduction. We may transfer our databases containing your personal
information if we sell our business or part of it. Other than as set out in
this Privacy Policy, we shall NOT sell or disclose your personal data to third
parties without obtaining your prior consent unless this is necessary for the
purposes set out in this Privacy Policy or unless we are required to do so by
law. The Site may contain advertising of third parties and links to other sites
or frames of other sites. Please be aware that we are not responsible for the
privacy practices or content of those third parties or other sites, nor for any
third party to whom we transfer your data in accordance with our Privacy
Policy.
NO
SPAM, SPYWARE OR SPOOFING
We do not tolerate spam. Make sure to set
your communication preferences with Asters Hair & Beauty so we communicate
to you as you prefer. You are not licensed to contact other users of Asters
Hair & Beauty without their express consent. Please report any astershairandbeauty.com
–related spam or spoof emails to us. You may not use our communication tools to
send spam or otherwise send content that would breach our terms of use.
ACCOUNT
PROTECTION
Your password is the key to your account.
Use unique numbers, letters and special characters, and do not disclose your astershairandbeauty.com
password to anyone. If you do share your password or your personal information
with others, remember that you are responsible for all actions taken in the
name of your account. If you lose control of your password, you may lose
substantial control over your personal information and may be subject to
legally binding actions taken on your behalf. Therefore, if your password has
been compromised for any reason, you should immediately notify Asters Hair
& Beauty and change your password.
SECURITY
Your information is stored on our servers.
We treat data as an asset that must be protected and use lots of tools
(encryption, passwords, physical security, etc.) to protect your personal
information against unauthorized access and disclosure. However, third parties
may unlawfully intercept or access transmissions or private communications, and
other users may abuse or misuse your personal information that they collect
from the site. Therefore, although we work very hard to protect your privacy,
we do not promise that your personal information or private communications will
always remain private.
We have in place appropriate technical and
security measures to prevent unauthorized or unlawful access to or accidental
loss of or destruction or damage to your information. When we collect data
through the Site, we collect your personal details on a secure server. We use
firewalls on our servers. When we collect payment card details electronically,
we use encryption by using Secure Socket Layer (SSL) coding. While we are
unable to guarantee 100% security, this makes it hard for a hacker to decrypt
your details. You are strongly recommended not to send full credit or debit
card details in unencrypted electronic communications with us. We maintain
physical, electronic and procedural safeguards in connection with the
collection, storage and disclosure of your information. Our security procedures
mean that we may occasionally request proof of identity before we disclose personal
information to you. You are responsible for protecting against unauthorized
access to your password and to your computer.
COOKIES
The acceptance of cookies is not a
requirement for visiting the Site. However we would like to point out that the
use of the 'basket' functionality on the Site and ordering is only possible
with the activation of cookies. Cookies are tiny text files which identify your
computer to our server as a unique user when you visit certain pages on the
Site and they are stored by your Internet browser on your computer's hard
drive. Cookies can be used to recognize your Internet Protocol address, saving
you time while you are on, or want to enter, the Site. We only use cookies for
your convenience in using the Site (for example to remember who you are when
you want to amend your shopping cart without having to re-enter your email
address) and not for obtaining or using any other information about you (for
example targeted advertising). Your browser can be set to not accept cookies,
but this would restrict your use of the Site. Please accept our assurance that
our use of cookies does not contain any personal or private details and are
free from viruses. If you want to find out more information about cookies, go
to http://www.allaboutcookies.org or to find out about removing them from your
browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
YOUR
RIGHTS
If you are concerned about your data you
have the right to request access to the personal data which we may hold or
process about you. You have the right to require us to correct any inaccuracies
in your data free of charge. At any stage you also have the right to ask us to
stop using your personal data for direct marketing purposes. You have the right
to ask us not to process your personal data for marketing purposes. We will
usually inform you (before collecting your data) if we intend to use your data
for such purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent such processing
by checking certain boxes on the forms we use to collect your data.
CHANGES
TO OUR PRIVACY POLICY
We may amend this Privacy Policy at any time by
posting the amended terms on this site. Please check back frequently to see any
updates or changes to our privacy policy.